*Handmade to order. Please allow 3-7 business days before shipment.
Metal: 925 Sterling Silver
Stone Type: Lab-Created Gemstone
Stone Color: White
Plating Color: Silver
*All stone weights (CT.) are approximate and listed as diamond equivalent weight in carats. Also total weight may have a slight deviation no more than 5%.
*Photos may be enlarged to show beauty of details.
*Free gift Packaging for any order!
Our estimated Delivery time=Processing Time + Shipping Time. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.
Processing Time: 3-5 Business Days
*Handmade to order. Please allow 3-5 business days before shipment.Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.
Shipping time: 10-15 Business Days by Standard Shipping
*Due to the COVID-19 pandemic,you may experience delivery delays but we are committed to getting your jewelry to you as soon as possible.
We offer you the following two shipping methods:
1. Standard Shipping: Orders over $79 will get free shipping via Postal mail, which will take approximately 10-15 working days. Standard Shipping Rate: US$6.99.
2. Express Shipping: Orders are shipped via DHL express or another fast express, which will take about 4-7 working days. Express Shipping Rate: US$25.00.
|Standard Shipping||$6.99(Free over $79.00)||10-15 Working days|
|Express Shipping||$25.00||5-7 Working days|
* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Please note that the above shipping times are estimates quoted by our courier companies, so Gemsilverjewelry cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Gemsilverjewelry will do our best to limit any inconveniences that may arise.
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. Gemsilverjewelry is not associated with these fees. All fees are to be paid for by the customer at the time of delivery
Track Your Order
Once your order is placed, you will receive an order confirmation email. If you require further information, please contact us at email@example.com.
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number. if you require further tracking information, Please contact us providing your name, email, or order number at firstname.lastname@example.org, we will inform the tracking information as soon as possible.
*Please note that when the carrier returns an Undeliverable package because of address problem to us, you will be charged for reshipping costs, if you require refund.
Handcrafted at time of order. It takes approximately 3-7 business days to make this item before it ships.
1. Our Stone
gemsilverjewelry specializes in 925 Sterling Silver,and high quality lab created gemstones or moissanite. Expertly cut and polished to maximize the brilliance like a real diamond. With proper care and cleaning, your lab-created gemstone ring can last a lifetime. Exquisitely cut and crafted gemstones shine brilliantly and deliver beautiful radiance in bright, vibrant colors. With an excellent alternative to natural gemstones, you can enjoy the quality and service of high-end jewelry at an affordable price, this is exactly what we have been pursuing.
2.How long does delivery normally take?
Delivery Time= Processing Time + Shipping Time. Shipping time depends on the shipping method you selected. Free shipping usually takes about 10-15 working days and by the Express shipping usually it takes about 5-7 working days. Free Worldwide Shipping on orders over $79.
3. Why was my package returned?
There are multiple reasons your package might have been returned to us.
1) Wrong or incomplete address
2) Invalid phone number
3) Unable to deliver
Please contact the shipping company for more information or you may contact us so that we may assist you better.
4. Why is the tracking number not working?
When we ship our packages to you, there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days to see any activity once it has been shipped out from our end.
5. Will shipping be affected by COVID-19?
According to the current situation with COVID-19, you may experience shipping delays. So, we advise you to shop earlier if your order need to be delivered at a specific time. We do appreciate your understanding.
6. What payment methods do you accept?
We accept PayPal Express, PayPal Credit, and all major credit cards. We DO NOT accept money orders, checks, or cash.
7.What should I do if I didn’t receive an order confirmation email?
If you have not received a confirmation email about your order, you may have written your email incorrectly when you purchased or the email might be in your spam folder. Please feel free to contact us at email@example.com if you need help.
8.Can I cancel my order?
If your order has not been shipped out, you can submit a ticket or chat with us to cancel it. Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
Return and Warranty Policies
We offer a 30-Day Money-Back Guarantee for each of our products regardless of the cost of the package. and we promise each of our customers a one-year warranty against any manufacturing defect in our jewelry.Our professional Quality Team inspects carefully each item before the shipment. In any problem, do not hesitate to contact us via firstname.lastname@example.org.